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Product review: Phonak ComPilot II Streamer

The ComPilot II is only compatible with Phonak Venture and Belong hearing aids. To find out more about streamers for other types of hearing technology, visit ndcs.org.uk/streamers.

Price: Around £200 including VAT

Reviewer Ollie (10) has a severe hearing loss and wears hearing aids.

Boy with technology

"The ComPilot II is an advanced Bluetooth system designed for people who wear Phonak hearing aids. You put the ComPilot II around your neck, there’s a switch where you can turn it on and off. If you turn it on or off, there should be a voice saying, “ComPilot on/off,” through the user’s hearing aids. I have used the ComPilot for nearly two years.

There are several advantages that I think make the ComPilot II so attractive for deaf people. Firstly, the technology has the ability to connect to multiple devices, such as tablets, phones, televisions and game consoles. Mine came with a TV base unit (this can be purchased separately) that allows you to charge it and connect it to the TV. The battery can last for several hours. Another positive is that you can control the volume of what you’re listening to from the ComPilot itself. Finally, you can test the sound by turning it on while pressing the middle button.

In my opinion, there are very few disadvantages. The only thing I can suggest is that you cannot listen to multiple devices at the same time; for example, I can’t talk on the phone and play my video games at the same time. Also, if you don’t know how to manage the volume, it can be very loud.

I would recommend the ComPilot II to anyone with Phonak hearing aids. For me personally, this device has really helped me over the past couple of years. I can listen to the TV and my iPad without the loud sound annoying my family. As a hearing-impaired young person, I think technology is really important and using it has been so much easier with the ComPilot II. I think we’re edging near the next generation for deaf technology. I hope that this review will encourage you to purchase the ComPilot II."