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About us

We are the National Deaf Children’s Society, the leading charity for deaf children. We’re here for every deaf child who needs us – no matter what their level or type of deafness or how they communicate.

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Do you need free independent advice? Contact the Helpline

Landline: 0808 800 8880

Over Christmas: the Helpline will close at 5pm on Monday 23 December 2024 and reopen at 9am on Monday 6 January 2025

Free from all UK landlines and major UK mobile providers

SMS: 0786 00 22 888 (SMS)

Over Christmas: the SMS service will close at 5pm on Monday 23 December 2024 and reopen at 9am on Monday 6 January 2025.

Texts are charged at your standard network rate or taken from your monthly allowance

BSL Interpreter: SignVideo

Over Christmas: SignVideo will close at 5pm on Monday 23 December 2024 and reopen at 9am on Monday 6 January 2025

Contact us by making a free video call with a BSL interpreter.

Enquiry Form: Contact form

Complete our online contact form at any time and receive a response within 10 days (excluding Bank Holidays)

Live Chat: Live chat

Over Christmas: Live Chat will close at 5pm on Monday 23 December 2024 and reopen at 9am on Monday 6 January 2025.

Chat to a member of the Helpline team online for free

Please note, based on research and recommendations from the Royal Society for the Prevention of Accidents, it is our policy that we do not speak to people on the phone while they are driving, including those using hands-free devices. We ask drivers to wait until they are safely parked or arrive at their destination before calling.